Comments on: Charter Really Sucks

By: More Reasons Why Charter Sucks · piece of shep

More Reasons Why Charter Sucks · piece of shep — Tue, 28 Oct 2008 13:52:42 +0000

[...] in TV, Technology | No comments I’ve written before about my experiences with Charter. It hasn’t gotten any better. Recently we were having problems with our Charter Cable. We [...]

By: I to hate them

I to hate them — Tue, 25 Mar 2008 17:27:23 +0000

Over the past year I have only twice had the same charge on my bill. They nickle and dime EVERYTHING. When I ask them why… They respond “well costs go up”. Well then why are my other bills all the same and the service usually gets better with increasing costs. Charter’s seems to be goint down the tubes. I don’t mind the product… Its ok. They are just WAY overpriced compared to other options, of which I am limited. Futher more, the customer service is the absolute worst in ANY business. They are rude and confrontational. I though that as a business the object was to get the customers and keep them. Not charter…

By: charteremployee

charteremployee — Thu, 20 Dec 2007 02:49:33 +0000

Charter is a company on its last leg, I work for them they dont even have the employees trust or respect , Many of the employees purchased thousands of dollors in charter stock opening day trusting the company only to lose it with crooked dealings with out employees trust or respect charter you have lost your battle …..
Once the employees dont care its over Paul Allen has no clue its just a rich mans game bill gates was the smart one not Paul everything he touches he runs into the ground

By: Chartersux

Chartersux — Tue, 18 Dec 2007 04:59:49 +0000

I just came across this sight because I was looking for answeres as to why…you guessed it, my charter internet is so damn slow, or not even there half the time. I too spoke with thier tech support, who said they were aware of the issue and working on it. Yeah right! I asked if they could give me a time frame, a month, a year, anything, they just said no they couldnt. What a bunch of B.S.!!!!

By: sprintdriver

sprintdriver — Mon, 26 Nov 2007 14:33:13 +0000

We ran into problems with Charter broadband about a year ago that ultimately I found the solution to. Their “engineers” didn’t realize that Linksys cable modems were not compatible with Charter’s 5 meg service. I found this answer by starting a service request with Linksys. I provided Charter the answer to this problem and have since been rewarded by Charter by, after cancelling the service having Charter continuing to bill me for my modem, WHICH I OWN!! I now have to prove to Charter (with credit card or cash invoice) that I own the modem or they will continue to bill me for a rental modem. I spoke to Cele (a supervisor) about this issue (which was “closed” in October of 2007) according to Zina (another supervisor AND their real names I’m sure). Cele, much like the majority of Charter’s customer “service” branch was accusational, indifferent and uncooperative.

I swear in this public forum that I will NEVER, NEVER, NEVER again have a Charter residential product in my house EVER AGAIN!!

By: Yuup

Yuup — Sat, 17 Nov 2007 03:38:25 +0000

Yeah my charter has been slow as well.

Im in the southern metro area in MN

Just ran across this site on a google search for slow charter to see if anybody else was having this problem

It seems to be slow in intervals however; mainly in the afternoon.

By: Sarah

Sarah — Fri, 16 Nov 2007 12:19:14 +0000

My Charter internet has been SUPERSLOW lately too. This has been the case at school as well. Maybe it is all of charter.

By: trix

trix — Thu, 15 Nov 2007 16:44:21 +0000

I stopped feeding the cable pig years ago! Satellite and DSL rock… and the employees are so much more skilled and helpful than our cable people. They actually want your business and treat you accordingly.