Comments on: More Reasons Why Charter Sucks http://pieceofshep.com/2008/10/more-reasons-why-charter-sucks/ this is me Thu, 18 Mar 2010 19:07:54 -0500 http://wordpress.org/?v=2.9.2 hourly 1 By: Gus http://pieceofshep.com/2008/10/more-reasons-why-charter-sucks/comment-page-1/#comment-21516 Gus Thu, 30 Oct 2008 16:18:22 +0000 http://www.mikeschepker.com/blog/?p=882#comment-21516 Former contractor for Charter. They sent me out with bad equipment all the time. Their service is horrible. Pay for tv that has info commercials on half the time. Internet is horribly intermittent on/off fast/slow. Customer service informs me that my router is bad, and have me take it out of the network. by the time I get reconnected straight to the modem, service is on the upswing. They won't hang on the phone to see it changes, if they are looking. Former contractor for Charter. They sent me out with bad equipment all the time. Their service is horrible. Pay for tv that has info commercials on half the time. Internet is horribly intermittent on/off fast/slow. Customer service informs me that my router is bad, and have me take it out of the network. by the time I get reconnected straight to the modem, service is on the upswing. They won’t hang on the phone to see it changes, if they are looking.

]]> By: Brett http://pieceofshep.com/2008/10/more-reasons-why-charter-sucks/comment-page-1/#comment-21507 Brett Thu, 30 Oct 2008 02:58:55 +0000 http://www.mikeschepker.com/blog/?p=882#comment-21507 It sounds just like every experience that I have had with Charter since I moved to STL almost 2 years ago. I keep hoping Uverse gets to my area so I can ditch these retards! It sounds just like every experience that I have had with Charter since I moved to STL almost 2 years ago. I keep hoping Uverse gets to my area so I can ditch these retards!

]]> By: shep http://pieceofshep.com/2008/10/more-reasons-why-charter-sucks/comment-page-1/#comment-21496 shep Tue, 28 Oct 2008 18:19:21 +0000 http://www.mikeschepker.com/blog/?p=882#comment-21496 I don't want satellite tv. I do actually like Charter's lineup and I love On Demand, which, from what i'm told, satellite doesn't have. I also know several people with satellites and they seem to have problems with them quite often. There's no alternative for internet either. That's what sucks about living in St. Peters. It's a monopoly for charter, and it's city-sanctioned. No other company can come in and offer competing services. I don’t want satellite tv. I do actually like Charter’s lineup and I love On Demand, which, from what i’m told, satellite doesn’t have. I also know several people with satellites and they seem to have problems with them quite often. There’s no alternative for internet either. That’s what sucks about living in St. Peters. It’s a monopoly for charter, and it’s city-sanctioned. No other company can come in and offer competing services.

]]> By: Cyndi McKenna (DylanFan) http://pieceofshep.com/2008/10/more-reasons-why-charter-sucks/comment-page-1/#comment-21495 Cyndi McKenna (DylanFan) Tue, 28 Oct 2008 17:48:59 +0000 http://www.mikeschepker.com/blog/?p=882#comment-21495 We used to have our tv, phone and cable with Charter. I work from home and therefore rely heavily on the phone and computer services. When the line went down, I was out of business for about a week. Charter kept giving us the run-around: technicians were supposed to show up and never did; managers promised us things that never happened; I made so many phone calls, was on hold for so long and kept getting disconnected... that finally, we decided they caused us enough grief. We severed all of our contracts with them and went with different providers. We looked into satellite tv but had too many trees, so we haven't had cable for the last few years, and frankly I don't miss it. And I certainly don't miss Charter's unprofessional attitude. We used to have our tv, phone and cable with Charter. I work from home and therefore rely heavily on the phone and computer services. When the line went down, I was out of business for about a week.

Charter kept giving us the run-around: technicians were supposed to show up and never did; managers promised us things that never happened; I made so many phone calls, was on hold for so long and kept getting disconnected… that finally, we decided they caused us enough grief. We severed all of our contracts with them and went with different providers.

We looked into satellite tv but had too many trees, so we haven’t had cable for the last few years, and frankly I don’t miss it. And I certainly don’t miss Charter’s unprofessional attitude.

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